Manage Operations for a Level 2 Incident - Individual Students

Unit description

This unit of competency involves the skills and knowledge required by an Operations Officer to manage operational resources and to resolve a Level 2 incident in accordance with the objectives identified by the Incident Controller. It includes establishing command and developing operational structure, contributing to the development of the incident action plan, managing operations, establishing communications, participating in incident management teams and monitoring and reviewing operations functions.

An individual performing the role of Operations Officer is delegated responsibility by the Incident Controller. They support the Incident Controller and works with other members of the incident management team. Operations Officers are required to implement strategies to resolve an incident; manage all activities that are directly related to resolving the incident; manage all resources, personnel and equipment assigned to the operations section and the identification of risks at an incident.

Level 2 incidents are characterised by the need for deployment of resources beyond the initial response, sectorisation of the incident, establishment of functional sections due to the levels of complexity or a combination of the above. Authorisation to perform this role is subject to organisational policies and procedures.

Future pathways

This qualification may provide a pathway to higher education including the Diploma of Public Safety (Emergency Management) or to other single units such as Manage operations for a level 3 incident, relevant to their role in emergency management.

Qualification duration

Enrolment is open for 6 months. The time to complete the unit will vary depending on the individual or group learning plan.

Unit delivery methods

Individual students can complete this unit self-paced supported by online resources and a virtual 1-1 tutorial for each unit of study.

A group option for completion of this unit is also available to organisations. The unit can be run using a combination of face-to-face or virtual workshops and self-paced study before and after the workshops. Excluding individual work time and any virtual introduction kick-off session, this usually means for both virtual and onsite courses:

• virtual – 5 virtual half day sessions
• onsite – approx. 3 full day sessions

Assessment methods

We combine a range of assessment methods including:

• Work products and projects
• Demonstrations through virtual or face to face scenarios and video submission of skills or tasks such as role plays
• Completion of written questions, case studies and reports

The types of questions and tasks will reflect the level of skills expected from AQF level 5 courses, meaning students will be expected to demonstrate a broad theoretical and technical knowledge of emergency management, and will show the ability to analyse information, manage sometimes complex situations, and transmit information to others.

Time required to complete training and assessment tasks

The time required to review training resources and complete assessment tasks will vary between individuals. As a guide for organisational groups:

Pre course - Estimated hours = 2 hours

Completing enrolment and LLN check, sharing a summary of previous experience, accessing course portal, pre-reading case studies, attending virtual kick-off session.

During course - Estimated hours = 21 hours

Joining discussions, completing activities and case studies and participating in demonstrations and exercises.

Post course - Estimated hours = 4 hours

Finalisation of workbook submission.

Qualification pre-requisites and entry requirements

It is a national requirement that individuals working in the fire sector hold the units PUAOPE015 Conduct briefing and debriefings and PUAOPE016 Manage a multi-team sector prior to being issued the PUAOPE023 Manage operations for a level 2 incident unit.

If you are from a fire organisation, you should already hold this pre-requisite unit. Please confirm/submit evidence of holding this unit. This can be a USI transcript, a statement of attainment, or a copy of your training record from your organisation with the unit highlighted.

If you do not currently hold this required unit, you are required to gain this before we can issue you your PUAOPE023 certificate.

ACIM entry requirements

Most courses are not introductory and assume a base level of knowledge and experience in emergency management, often having performed an incident management team role in the past and had introductory training for that role.

Current relevant paid/volunteer role: ACIMS encourages students to share their background and current involvement in paid or volunteer roles as relevant to this qualification. While not essential for completion of this unit, having access to a suitable organisation’s policies and procedures will assist students in completion of tasks and projects and contextualising their learning to different areas within emergency management. 

Core skills expected: It is expected students have a level of digital literacy to access information, communicate and complete training and assessment activities using a computer/tablet and our online learning platform.

Students will be required to complete a number of tasks independently, and to have the skills to manage their own time and study.

At the diploma level students are expected to be able to research and analyse information, and to apply knowledge to real world situations. Students will be required to independently read and understand a range of different documents including legislation, plans and policies, guidebooks and articles. Students are also required to develop written documentation, including risk assessments, action plans, and reports.

A key skill for this program is the ability to effectively communicate with others in English, including in time critical and stressful situations.

All students are asked to complete a Language, Literacy and Numeracy (LLN) assessment as part of their enrolment process with ACIMS.

Technology requirements: Students will require access to a computer/tablet device with word processing software, internet browser and email account. An internet connection is also required. A webcam/microphone and speakers (or headset) will be needed for any virtual meetings. ACIM Solutions may be able to assist you with access to a computer device if you do not have options for meeting this requirement.

RPL and Credit Transfer

Recognition of prior learning is available for this unit. If you have employment experience in this area, you may apply for recognition or prior learning. The ACIM team will work with you to determine if this unit is suitable for RPL and provide you with an RPL assessment tool to summarise your available evidence. You will be required to provide supporting evidence for review by the assessor. The assessor can also ask for completion of third party reports, referee checks and to hold competency conversations with you via phone or videoconference.  

Students who hold non-equivalent units to a current unit, such as from a preceding training package release, can apply for RPL of these units, with the requirement of any gaps in unit requirements and currency requirements being met.

Certification

Upon meeting all requirements for this qualification, you will be issued with a PUAOPE023 statement of attainment from ACIMS RTO #41002. The unit will be added to your USI transcript. This is issued electronically, with a hard-copy available on request.

Costs and payment

Costs will be finalised with individual students or organisations once the details of the have been determined. A reduced price is provided for RPL.

For individual students, payment is to be made by direct bank transfer (no additional fees) or credit card, noting this attracts an additional bank fee of 1.5%.  For organisations, purchase order and invoicing is available.

ACIMS does not offer fee assistance and is not currently a part of VET student loans or commonwealth supported VET courses.